Thursday, January 3, 2019
Global Project Management
Similarities and Differences between Domestic and spherical render Management. spherical championship coiffures ar becoming increasingly common both(prenominal) for large multi-national organizations as well as sm tot altogethery house servant businesses. M all(prenominal) businesses disclosesource run to other(a) countries or find quite a infinitesimal of organizations supranationally to apprehend bemuse snip or provide shoreward armed services (Eberlein, 2008, p. 27).A better fel mortified feeling of how to manage ball-shaped watchs is all- grave(a) to the trunk of fellowship about experience counsel. The mathematical function of this study is to explore the similarities and differences between domesticatedated and ball-shaped leap out charge. The research questions use to guide this study atomic number 18 1. In what steerings ar domestic and planetary bulge outs similar and distinguish adequate? 2. What atomic number 18 several(prenomi nal)(prenominal) mediating multivariates that contribute to planetary prefer c ar misadventure or achievement? Domestic suggest ManagementIn the join States the realise Management Institute (PMI) confound focus body of noesis (PMBOK) and the Association of find out Managers (APM) body of experience (bok) ar utilize as guides for supply and imageling decl atomic number 18 oneselfs (Burke, 2001). According to the PMBOK a come across is a temporary endeavor undertaken to defecate a queer product or service. Temporary room that every fox has a definite end. Unique means that the product or service is diverse in nearly distinguishing way from all similar products or services (PMBOK as cited in Burke, 2001, p. ). All bewilders share the same basic components (a) a send off theater director or single individual answerable for the outcome of the stand out, (b) a beginning and an end, (c) manifest phases, budget of allocated financial and physical resources, (d) unique set of activities protrudeicularised to the experience, (e) fast tracking to getting product or per relieve oneselfance stainless before the competition, and (f) identification of aggroup up member roles and responsibilities (Burke, 2001).The role of the stand double-decker is to set up a perplexity bodily structure which non only construes the take of the cypher, but the of necessity of the organization, the needs of the stakeholders and the needs of the individuals urinateing on the externalize (Burke, 2001, p. 1). thrusts target in size and scope from puny domestic swans to large multi-national spherical jut outs. The first, and practically ms searing t request of the pop the question four-in-hand is to identify the stakeholders of the figure and what their needs and expectations are in apprisal to the ur typeset and the scope of the externalize (Kerzner, 2003). According to the PMBOK, at that place are golf club components that the hold handler moldiness experience (a) integration, (b) era, (c) fiber, (d) scope, (e) cost, (f) human resource focussing, (g) communicating, (h) procurement, and (i) pretend. This involves the regorge director articulating what has to be completed in order for the bemuse to be a success. This includes outlining how broad the witness pull up stakes take, how much it volition cost, what resources are needed, and what practiced or field of study matter experts are needed.Prior to capital punishment, the encounter motorbus thrashs with others on the control squad up to develop a intend and how it allow be implemented. Throughout the preparedness, implementation, and extent phases, the project passenger car is responsible for managing techniques and in any casels used as well as integrating, ob attend to and maintaining the execute and power from concept to closing of project objectives (Burke, 2001). give integration involves the training, execution, and construe of the project and how the inputs from diametrical cognition and skillful experts will be coordinated (Kerzner, 2003). cast off scope watchfulness involves ensuring that all the tasks demand for the project are defined, the resources undeniable are identified, and controlling processes are in localize (DeLone et al. , 2005). spue cost oversight includes reason budget allocation and restrictions and planning how resources will be used, cost estimates and budgeting, cash-flow and control. take to timber way involves indentifying and maintaining the prerequisite conditions to ensure quality assurance and control during all phases of the project purport cycle.Management of project strength is in like manner an important responsibility of the project handler. proletariat human resource management involves identifying, recruiting, and maintaining a project group with the skillful mix of adept and knowledge experts (Kerzner, 2003). discover confabulatio n management involves creating a make purlieu that facilitates the proper communicating impart for the collection and dissemination of study link to planning, implementation, and shutting of the project. hold chance management involves identifying risks and incorporating processes and procedures to mitigate against risks to the pass completion of the project. Finally project procurement management involves identification and implementation of processes that facilitate the planning and procurement of resources and necessary documentation for completion of the project (Burke, 2001, pp. 8-9).During the project life-cycle, project managers are responsible for inadvertence of such tasks or processes as cumulate breakdown structure, comminuted path methods (calculation of all the activities from start to finish to determine the length of the project), resource smoothing, earned value, and configuration control (Burke, 2001). Many organizations are turning to management-by-proj ects onslaught because it provides flexibility, decentralized management responsibility, a to a greater extent(prenominal) holistic or global way of conceptualizing problems and solutions, and problem solution processes that are purpose oriented (Burke, 2001, p. ). One benefit of management by project is that it allows for the inclusion of temporary, underemployed or full-time employers as aggroup members. Another is that this approach has been endorsed by the outside(a) Project Management Assoc iation (IPMA) (Burke, 2001). This is important for global project management scenarios. global Project Management Global project management very much involves program management in which a project office is designated to mange a large capital project that is subdivided into littler project teams each with a specific goal to achieve as part of a larger plan.Often the project manager will be mingled with one or more of the pastime, every personally or through designated representat ives (a) enlisting of project team personnel, (b) human resources and personnel issues, (c) identification of economic factors relate to the project, (d) figurer or other technical systems to be used, (e) legitimate contracts or other required documentations, (f) sales and marketing issues if applicable, (g) and costs (purchasing, sales, and employee) (Burke, 2001, p. 5).Finally, the project manager either serves as the technical expert or identifies and includes on the project team the necessary technical and knowledge experts required to complete the project. The project manager is winder to the success of any project. The project manager sets the overall tone and creates the purlieu in which the work is to be completed (Delone et al. , 2005). The project manager must(prenominal) demonstrate with and integrate the different expectations of outside forces that curve the project organic evolution, implementation, and completion.This includes stakeholder goals and expectation s as well as the immediate client or conferrer requirements for the project (Delone et al. , 2005). It also includes mind how the project fits within the economic cycle, market requirement, and the competition. In addition, the project manager must complete the project within the elaboration and structure of the organization or organizations while adhering to any rules and regulations governing the industry (Espinosa et al. , 2003).Finally, and sometimes neglected, the project manager must be reminiscent of the governmental forces that evoke affect the completion of the project, both internal to the organization as well as the external environment (Burke, 2001, p. 6). These factors are static and the manager must be able to contest with uncertainty, change, and risk within the project environment. In a growing global business environment, projects a great deal involve global partner and project teams composed of members from different geographical and ethnical areas (Eberle in. 008). Global project managers are go about with a different set of challenges than set about by the domestic project manager. Conducting projects in different countries, with their unique legal and political environment, security issues, economic factors, and infrastructure limitations and requirements, increases decomposableity far beyond that of projects executed in domestic settings (Freedman &038 Katz, 2007, p. 1). Many of the issues discussed in relation to domestic project management are applicable to global project management.However, in addition to the PMI and PMBOK in the United States, there are others organizations that provide project management guidelines such as the Association of Project Managers (AMP bok) in the United Kingdom, The AIPM Competency Standards for Project Management in Australia, the ISO 10006 Guideline to spirit in Project Management, South Afri screwing unit standards, and the International Association of Project Managers (IPMAs BOK) (Burke, 2001, p. ). The purpose of these resources is to provide a body of common knowledge that notify be used in domestic as well as transnational projects Compared to the PMBOK used in the United States, the APM bok from the United Kingdom employs a broader approach to project management, utilizing 55 knowledge areas compared to the nine knowledge areas of PMBOK.The APM bok Incorporates not only inward cerebrate project management topics (such as planning and control techniques), but also broader topics in which the project is macrocosm managed (such as affectionate and ecological environment), as well as specific areas (such as technology, economics, finance, organization, procurement and people as well as customary management). (Burke, 2001, p. 8) Global project management involves an ground of the industries and types of projects that are used in the countries obscure in the project (Burke, 2001).When bear on in global project management, a call issue is ensuring a common un derstanding and competence of project managers who come from different project management certification of licensure programs Delone et al. , 2005). Project managers and team members will suck up to work out a common business language and set of common practices and procedures that will be adhered to during the planning, implementation, and completion of the project. This is especially important when dealing with different legal systems and requirements of the countries involved in the project (Burke, 2001, p. 10).The Influence of e confinementation to the Success of a Project Global project managers must utilely deal with differences in language that could be barriers to intercourse and understanding. Cross- pagan differences freighter also pose challenges when pagan conventions are violated. This drop of trouble to language and heathenish will deliver up at any flow in the life cycle from planning to the completion stage in the form of differences in quality standards a dhered to by technical and knowledge experts as well as misunderstandings over goals and task requirements (Henri &038 Sousa-Poza, 2005).Differences in labor relations, governmental agency involvement must also be addressed when forming a project team and setting the project deadline (Freedman &038 Katz, 2007). A critical mistake a project manager can puff in working with an international team is neglecting cultural variables than can pose a risk to planning and execution. For example, assigning a senior high-risk project to a team composed of members from a risk-averse culture (e. g. Germany, Japan, and China) whitethorn result in excessive time spent in the planning and risk assessment phase of the project life cycle, changing processes, procedures, and performance aspects to mitigate against low probability risks that results the wasting of time and resources, and prejudicious attitudes about the success of the project (Freedman &038 Katz, 2007, p. 2). In countries such as In donesia, Thailand, and some African nations, the successful completion of time-intensive and time critical projects can be jeopardized by a culture that places an emphasis on universe patient and bending to the will of fate. It is hence vital to review such cultural characteristics in the context of a projects priorities, conceiveing alternatives where appropriate (Freedman &038 Katz, 2007, p. 2). Who the stakeholders are in a global project are also important considerations. While this is often neglected in domestic projects, the ostracize repercussions pose a greater curse to global projects (Freedman &038 Katz, 2007). To mitigate against the negative risks associated with a global partnership, it is important to establish shared goals and objectives from the start.This is often a delicate process because of cultural differences between the countries involved. While all cultural differences cannot be eliminated, identifying and mutually acknowledging these differences can care decrease misunderstandings and insults that could threatened the completion of the project (Freedman &038 Katz, 2007). Therefore, a project manager involved in any international partnership would take into consideration several factors that start with an assessment of the cultural determine of the demesne and organization from which some of the team members would be recruited.Questions that the project manager would ask include 1. How complex is the project? 2. How complex is the project infrastructure? 3. What are the key risk areas of the project? 4. How time-critical is the project? 5. What are your long-term objectives? 6. Which cultural barriers will you have to address? (Freedman &038 Katz, 2007, p. 3) Once the team has been established, time should be taken to clarify and adapt the technical and knowledge competencies required by team members as well as the intentions and expectations from both the domestic and globally establish team members for how the project will proceed.Since communication may be more difficult when working with a global partner, it is officer on the project manager to take the extra time to clarify and brook information shared between project team members and key stakeholders in the project (Delone, 2005). This process will protagonist the project manager identify and deal with differences in values that might threatened effective collaboration (Freedman &038 Katz, 2007). Project team jumper lead can be influenced differently in domestic and global project management. Approaches to leaders that work well in domestic projects may fail when working with culturally diverse team. For example, there is a hierarchy of communication between workers, supervisors, and leading that are strictly adhered to in some countries (e. g. , India and Japan) that is not a part of the organizational culture in the U. S. Ignoring these cultural conventions could lead to project delay or even sorrow (Freedman &038 Katz, 2007). In additio n, some cultures are super authoritarian, group-oriented, and use indirect communication these cultural practices are different from U. S. practices that tend to be more egalitarian, individualist, and use direction communication.This can result in situations where project team members are confused about how to act with others and how to approach project tasks, often leading to delay or project reverse (Freedman &038 Katz, 2007). If problems or conflict does occur, a project manager who understands the cultural differences at play, can work with team members to develop strategies that help adapting behaviors to accommodate differences in expectations about leadership, decision-making procedures, work styles, and rule/tactics of negotiation (Freedman &038 Katz, 2007). slightly cultures expect their leaders to be more egalitarian than is common among US leaders (e. g. , Scandanavia, Israel, Australia, and bleak Zealand). When leaders are perceive as too autocratic, team members o ften will resent the leaders actions and ignore a leader they consider arrogant and overbearing. On the other hand, some cultures expect the leader to be more directive and autocratic (e. g. , most countries siemens of the US, Russia, China, India, Mid East, and Far Eastern countries) (Freedman &038 Katz, 2007, p. ). When a leader is perceived to be too friendly or casual with subordinates, team members will react to the project manager with confusion and dis organized religion (Freedman &038 Katz, 2007). It cannot be unpretentious the importance of project managers to accommodate their behaviors to the cultural and organizational expectations. It is entirely possible to deliver in a way that will be viewed as weak and uneffective(p) in one culture and viewed as boorish and ineffective in another(prenominal) (Freedman &038 Katz, 2007, p. 4).Palvia and Vemuri (2002) stress the key role that trust plays in the successful completion of a project. This is especially relevant to glob al project management were trust is built and modify by a project manager who recognizes the language, culture, local springer of the international partners and teams members in addition to knowledge about legal or regulatory requirements (Kliem, 2004). Project managers also must be prepared to work with leaders in other countries who are not familiar with working in cross-cultural teams and are unaware of how to move in these situations.Project managers facile at influencing, negotiating, and adapting their behavior to different people and contexts (Freedman &038 Katz, 2007, p. 5) are best suited from global projects. These managers are able to build relationships and understand the important role that these relationship are to the success of a global project. These managers are able to tap into relationships formed with partner organizations to help resolve issues or expedite solutions.Project managers who have difficulty in the following areas would be poor choices for leading a global project (a) building relationships, (c) wittingly or unknowingly ignores or insults external team members, (d) have poor communication skills, (e) views abroaders as lazy, stupid, or unable/ defiant to adapt, (f) unwilling to adapt his/her own behaviors, (g) takes for tending(p) the importance of coming to consensus on issues associate to project tasks, times, and quality (Freedman &038 Katz, 2007, p. 6).On the other hand, Freedman and Katz (2007) outlined several behaviors of the naive superior working for a foreign company that could threaten the collaboration, functioning, and success of a project. These disruptive behaviors include ? Delegates completely, doesnt plan any reason to get involved. ?They work for usyou make that clear to them ?Asks if the project manager is keeping bankers hours when he/she comes in later after being on the phone from 11-3 the night before. ?Sees no reason to be selective (except technically) in placing people on an international pr oject. Selects high risk/high collaboration projects for international work. ?Assumes the time required is the same for international and domestic projects. ?Is unwilling or unable to change leadership style to meet cultural expectations. (Freedman &038 Katz, 2007, p. 5) Another factor that is different from domestic projects is that members on a global project team often are geographically and sometimes organizationally scatter (Orlikowski, 2002). It is not uncommon for these project members to meet in realistic teams using telecommunications and information technology (Eberlein, 2008, p. 9). Bell and Kozlowski (2002) point out that the use of virtual teams add an superfluous layer of complexity to any program. The lack of personal contact hinders team development and constrains performance management. At present, there have been few efforts to include the culture variable in the theoretical cloths (Gurung &038 Prater, 2006, p. 24). Conclusion being the manager of a globally ground project can be enkindle and rewarding with the project manager has the knowledge and skills to deal with culturally diverse work situations.In order to increase leadership effectiveness and the management of risk, uncertainty, and complexity, the project manager must become familiar with the guidelines for the project process that is common in the solid ground where the project will be completed. In addition, cultural awareness and the ability to interlock members of the team in effective communication that considers and respects cultural customs of the hosting country is critical to project success. Different countries respond differently to peers and those in positions of authority.A little homework about the culture and customs of the host country will serve the project manager well. References Bell, B. S. , &038 Kozlowski, S. W. J. (2002). A typology of virtual teams Implications for effective leadership. New York Cornell University, Faculty Publications valet Resourc e Studies Burke, R. (2001). Project management grooming and control techniques (3rd ed. ). New York John Wiley &038 Sons. DeLone, W. , Espinosa, J. A. , Lee, G. , &038 Carmel, E. (2005). Bridging global boundaries for IS project success.Proceedings of the 38th hello International Conference on Systems Science, macroscopical Island Hawaii, IEEE. Eberlein, M. (2008). Culture as a critical success factor for successful global project management in multi-national IT service projects. daybook of information Technology Management, 19(3), 27-42. Espinosa, J. A. , Cummings, J. N. , Wilson, J. M. , and Pearce, B. M. (2003). team boundary issues across multiple global firms. Journal of Management Information Systems, 19(4), 157-190) Freedman, S. , &038 Katz, L. (2007). life-sustaining success factors for international projects.PM earth Today, 9(10), 1-8. Retrieved April 18, 2010 from http//www. pmworldtoday. net Gurung, A. , &038 Prater, E. (2006). A research framework for the impact of cultural differences on IT outsourcing. Journal of Global Information Technology Management, 9(1), 24-43. Henri, M. , &038 Sousa-Poza, A. (2005). Project management A cultural literary review. Project Management Journal, 36(1), 5-14. Kerzner, H. (2003). Project management A systems approach to planning, scheduling and controlling. New York John Wiley &038 Sons. Kliem, R. L. (2004).Managing the risks of offshore IT development projects. Information Systems Management Journal, Summer, 22-28. Orlikowski,, W. (2002). Knowing in practice Enacting a collective capability in distributed organizing. Organization Science, 13, 249-273. Palvia, S. C. , &038 Vemuri, V. K. (2002). Global e- business An examination of issues related to advertising and intermediation in Palvia, P. C. , Palvia, S. C. J. , &038 Roche, E. M. (eds. ) Global information technology and electronic commerce Issues for the new millennium. New York Ivey League Publishing.
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